To report a water leak or sewage problem and get a reference number:

012 358 9999 available 24/7
080 1111 556 Toll Free
This email address is being protected from spambots. You need JavaScript enabled to view it. and
@CityTshwane on twitter.

Current service delivery norms and standards:
- major water pipe burst to be closed within 2 hours.
- single water leak within 3 days.

Urgent sewege overflow or major pipe burst first let me know and then report to the Municipality.

It is very important to report the issue to the Municipality and obtain a reference number in the first instance.

Informed no repair without a reference number.

Kindly also keep the standard norms in mind from a reasonable repair time perspective.