When reporting faulty streetlights, please follow the procedure below.

• Call 012 358 9999 and follow the correct voice prompt or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

• Provide the physical street address.

• Name the adjacent streets.

• Cite the pole number, if available, or the house number.

• Give details of the problem.

The first step is to report and get a reference number.

The second step is to inform me via wapp - 082 451 3308 - in order to escalate together with reference number and street name and area and pole numbers and closest crossing. If no pole number then house number.